1. Provide customers with free technical consulting services。 2. Provide customers with product introduction, COA, product application scope, company profile, credit certificate and other documents they might need. 3. Invite customers to our factory to inspect product production, product testing, product packaging and other processes. 4. We can appointed experienced technicians to check customer’s requirements and provide suggested formulations according to customers’ requests.
Sales
During the product manufacturing process, the relevant technical personnel from the customers are invited to our factory to observe the inspection of each process of the manufacturing process, and provide them with the product inspection standards and inspection results.
After-sales
1. Before delivery of the goods, we will let a third party to check the quantity and quality of the goods at the delivery site. 2. We accept appointed packaging and shipping marks for the products. 3. Our company is equipped with a high-quality after-sales service team mainly composed of technical personnel. When receiving the customer's questions or feedback, they will deal with it at their earliest. 4. The shelf life of our company's products is one year. 5. If there is a quality problem (really caused by us), we will replace it for our customers.